Noah Tourism (hereinafter: “the company”) would like to draw the attention of its customers to the information detailed below, which is an integral part of the order, and which, together with the order details, constitutes the car rental contract between the company and the customer.

Receipt of the booking voucher and its realization by renting a car from the car supplier, constitute the booking party’s acceptance of all the conditions stated above. It will be clarified that the use of the vehicle is the sole responsibility of the customer, and that the company will not be responsible for any damage, expense or loss incurred by the customer or any third party (including the vehicle’s passengers) as a result of its use.

The information provided to the company by the vehicle suppliers is the responsibility of the supplier, and it may change from time to time even without prior notice.

The car rental contract: the customer’s contract with the company is for the purpose of ordering a car from a car supplier in the destination country (above and below: “the supplier”). The role of the company is summed up in brokerage services and creating a connection between the customer and the supplier, in the destination country. When taking the vehicle, the customer will sign a new engagement contract in his capacity as the lessee of the vehicle (hereinafter: “the lessee”) with the supplier, when the company is not a party to the said agreement. From the date the customer became the “renter of the car”, the company has completed its role, and from this date onwards the supplier will be responsible for everything related to the car rental, and the terms of the car rental contract will apply to the relations with regard to the rental car, and the company will be exempt from any responsibility towards the customer and/or anyone on his behalf, between The permit, but not limited to, in cases of violation of the rental agreement by the supplier, as well as in cases of an act or omission by the supplier or someone on his behalf.

The car rental is for personal needs only, and the car must not be used for commercial or business purposes. Before signing the rental agreement, the customer must make sure that the details of the agreement and the additions according to it are completely clear to the renter and that they agree to it, and if not, explanations and clarifications must be obtained from the vehicle supplier. A copy of the car rental agreement and the car return documents must be kept, in case of inquiry. It will be clarified that the lessee’s signature on the car rental contract is binding and cannot be canceled retrospectively.

Requests for deposit refunds and inquiries about charges such as reports and toll rates will be made directly with the rental company and not through Noah Tourism.

At the rental station abroad, each driver must present as a condition for receiving the car: a printed car rental voucher, a valid passport in the name of the renter, a permanent Israeli driver’s license (with a photo) in the name of the car renter together with an international driver’s license in the name of the car renter, which are valid and have Identical details, a valid international credit card in the name of the car renter, exactly as it appears in the passport, in order to guarantee payments and/or obligations that will be owed according to the car rental contract with the car supplier abroad, and this is in addition to the car rental fees included in the voucher. The credit card will be used as a deposit to the credit of the car rental company in the amount of the deductible as stated in the rental voucher, this is in addition to additional charges that may apply to the car rental transaction, such as fuel costs, additional drivers, various equipment, etc. Very important: make sure in advance that the credit limit on the credit card is sufficient for making the deposit, and take into account that the deposit is at the expense of the credit limit of the orderer.

It is important to know the secret code number of the credit card as it is mandatory to enter the code when making the transaction. The vehicle supplier will not accept cash, checks or any other payment method other than the credit card as a deposit or payment method. It is not possible to use an electronic credit card or CARD DEBIT or cards that the provider, at its sole discretion, determines are not honored by it.

For certain car groups, 2 credit cards may be required as a condition for renting the car. It will be clarified that presentation of an international driver’s license together with a valid Israeli driver’s license and a credit card as mentioned above to the supplier are a necessary condition, and failure of the orderer to meet the conditions required by the supplier may result in the supplier not making the vehicle available to the orderer. For the sake of good order, the customer will not have any claim or demand against the company in connection with this. The vehicle reservation voucher is valid only for the person who ordered the vehicle, for the destination station for receiving the vehicle, for the date and time shown on it, for the destination station for returning the vehicle and other details of the reservation voucher.  

The order is valid with reference to the details appearing in the voucher. If the information is not correct or accurate, there is no obligation to provide the vehicle, therefore the customer must check this in advance and before leaving the country. The time of making the vehicle available to the customer is only approximate. A vehicle will be reserved for the customer up to one hour from the delivery time indicated on the voucher, or until the station closes (whichever is earlier). Please note that the station’s operating hours may vary from country to country and city to city, among other things depending on local events and holidays.  

Failure of the orderer to arrive at the supplier’s station, for any reason, may be considered a voucher cancellation, as detailed below. The minimum renter age is usually 21 (although some car groups will require a minimum age of 25) with at least 12 months’ experience on the driver’s license. Any additional driver beyond the renter who wishes to drive the car and meets the conditions of seniority and age must present an Israeli and international passport and driver’s license and their details must be added to the car rental contract. In some countries there may be an additional charge for an additional driver. A rental day is 24 hours. The rental days shown on the voucher cannot be split into separate rentals. No refund will be given for partial use of the voucher. Delay in returning the vehicle, or extending the rental beyond the number of days indicated in the voucher, will be charged an additional fee according to the local price list of the vehicle supplier (which may differ from the price list based on which the order was made), plus insurance and local mandatory payments.

Various providers around the world have a car rental policy that includes, among other things, rules regarding refusal to rent a car, which they change from time to time at their discretion. In the event of the supplier’s refusal to rent the vehicle to the customer, the company will not have the responsibility to provide the customer with an alternative vehicle from another supplier and/or to compensate the customer for damages that may be caused to him, and the customer hereby releases the company from any such responsibility.

The rented vehicle: the type of vehicle, model, year of manufacture, engine capacity, size of the trunk and the type of fuel specified in the voucher, are not guaranteed and may change, according to the supplier’s discretion, as is customary and customary in the field, and the customer will not have any claim or demand in this regard. It will be clarified that the vehicle supplier may provide the customer, depending on the availability of the inventory in his possession, a vehicle defined by the vehicle supplier as equivalent or equivalent, or from a higher group. If it is not specified in the order voucher next to the type of vehicle representing that the vehicle is an automatic vehicle, the default is a vehicle with a normal gearbox and not an automatic.

The responsibility for checking the condition of the vehicle at the time of delivery applies only to the renter. It will be clarified that if and when the vehicle is returned, defects or damages are found in the vehicle, which were not reported to the supplier at the time of the vehicle rental, the customer will be considered to be responsible for these damages, for all the implications thereof. Therefore, to the extent that damage is discovered during the inspection conducted by the customer before taking the vehicle, the supplier must be notified immediately and make sure that this is recorded by him.

The company’s recommendation to the customer is to check when receiving the vehicle the working tools in the vehicle, as well as the warning triangle, a luminous vest, and tools for replacing or repairing a roof. It is possible that a vehicle will be supplied with a spare tire or only with an inflation kit or that there are other procedures in the event of a collision which must be ascertained when receiving the vehicle. Without detracting from the generality of the above, in the event of an accident or other damage to the vehicle, including mechanical breakdowns, the customer is required to notify the supplier immediately, and to receive his instructions for continuing the journey and using the vehicle. In the event of an accident, the police must also be notified and act in accordance with their instructions.

Pay attention to the details below:

Smoking in the car is strictly prohibited. Anyone who violates this prohibition is expected to be fined. The vehicle must be returned to the rental company in good condition and clean as received from the rental company. A vehicle that is returned in a condition that requires special internal cleaning will be charged for the cost of the cleaning according to the discretion of the rental company.

Fuel: The vehicle is usually delivered with a full tank of fuel and the renter must return it in the same condition. If there is no fuel in the tank, a fee will be charged according to a rate determined by the vehicle supplier, plus refueling fees as is customary with the vehicle supplier. It is recommended to keep the last refueling receipt and ask for details In the report of the return of the vehicle the state of the fuel in the tank for any case of clarification on this matter. Filling the vehicle with fuel contrary to the manufacturer’s and vehicle supplier’s instructions will result in the renter being charged up to the full cost of the repair. In some countries, car suppliers offer a service that allows the return of the car with a missing fuel tank. This service is offered for prepayment and the customer’s signature on it is binding and irrevocable.

Rental terms and insurance:

The rental and insurance conditions vary from country to country from car supplier to car supplier. The various insurance policies and the specific insurance conditions, offered by the car suppliers, are determined by the car suppliers, and they are not the responsibility of the company. The customer’s attention that the insurance policies, for the most part, do not include insurance of the property found in the vehicle.

The customer must make sure that the insurances match his needs, and that he understands the exclusions, limitations and conditions established for the activation of the policies, if required. In the insurance policies used by the rental companies, there is a deductible in every case of damage and theft, this deductible cannot be canceled in all CDW or TP type insurances and it will be collected in any case, even if the damage was caused by a third party or through no fault of the renter. In all insurances , unless specifically stated otherwise in the voucher, an initial deductible applies to the car renter Insurance for the cancellation of deductibles abroad is conditional on compliance with the terms of the rental contract between the car lessee and the car supplier abroad as well as compliance with the provisions of the local traffic laws.

For the avoidance of doubt, it is hereby expressly clarified that all insurances are valid and conditional on the conditions of the car rental contract not being violated. Traffic laws vary from country to country, and it is the responsibility of the renter of the vehicle and the driver on his behalf to find out these laws ahead of time and act on them. For the avoidance of doubt, the company is not responsible for any expense, damage or loss that may be caused to the tenant by not observing these laws or by violating them, and for the sake of good order, reports, fines and penalties that may apply in such cases will apply only to the tenant, without him having any claim against the company or On her behalf, in some countries, driving in violation of traffic laws (speed violations, etc.) will be considered a violation of the car rental contract and in such a case will not be valid. For insurance. Deductible reimbursement insurance is made with an external insurance company and is conditional on the actual payment of the deductible to the vehicle supplier abroad and on compliance with the insurance conditions specified in a separate insurance appendix between the insurance company and the customer. Check the insurance conditions in the car rental contract and, if necessary, get clarifications from the car supplier’s representative. The tenant must make sure to sign only after verifying the insurance terms and conditions to his satisfaction and after verifying that the details he requested were recorded in the rental contract.

The insurances in any case do not cover damage to the clutch, upholstery, special cleaning that will be required for the interior of the vehicle, and damage caused as a result of driving while drunk or under the influence of drugs, negligent driving or intentional or malicious damage, driving on unpaved areas, natural damage, leaving the key in the car unattended and /or loss of a key, damage as a result of incorrect fuel filling and/or as a result of fuel freezing, etc.’

Any damage caused to the vehicle during the rental period must be reported immediately to both the local police and the vehicle supplier, ensure that a report is received and act according to their instructions.

If the damage is caused by the renter’s negligence, or in any other situation where the car supplier’s insurance coverage is exceeded, the renter will be responsible for all damages caused to the car supplier.

Upon receiving the car and signing the car rental contract, the car supplier may offer additional insurances to expand the insurance coverage. The customer who rents the vehicle must find out the details of the additional insurances he signs (beyond those indicated on the voucher). If the renter chooses to purchase these insurances, he will bear an additional charge according to the vehicle supplier’s price list.

It will be clarified that the above does not constitute insurance advice by the company.

Movement and travel restrictions:

Make sure, before signing the rental agreement, that no entry restrictions apply to the renter of the vehicle  and/or to other countries, crossing via ferries, etc., traffic restrictions and traffic bans, the violation of which will result in the cancellation of the insurances. If the travel route passes through snowy or difficult roads, the obligee must ensure that he pre-orders suitable equipment for the vehicle (winter tires and/or snow chains) subject to the procedures of the rental companies, car suppliers abroad and the laws of the country.

Extras that are not included in the rental voucher (unless otherwise explicitly stated in writing on the voucher): airport tax, additional driver insurance, young driver insurance, (21-25) state taxes, environmental quality taxes, etc., passenger and luggage insurance (pai ) or any other insurance that is not explicitly stated in the booking voucher, refund fees, traffic fines, payment for parking, road tolls and government or municipal levies (baby seat or Children’s chairs, winter equipment, ski equipment or any add-on signed by the renter in the car rental contract. The availability of said add-ons may change from time to time, and the company will not be responsible to the customer in cases where, at the time of signing the rental agreement, the required add-ons are not available to the customer.  Charges abroad for add-ons will be charged in addition to taxes, levies and local mandatory payments. All add-on prices are estimated amounts only, and they do not bind the company since they can be changed by the car supplier abroad without prior notice. As far as and between the orderer and the supplier will be agreed upon Because the supplier will provide the customer with additional services or additional equipment beyond those appearing in the voucher issued by the company, the customer will bear all the costs involved, in accordance with the supplier’s terms.

The company is not responsible for the data in the GPS device provided by the rental company and is not responsible for the use of the device or for direct and/or indirect results resulting from the use of the device. The use of the device is at the sole responsibility of the user and it is recommended to find out the software data and the way to use the device with the rental company at the time of receiving the ordered vehicle It is clarified that different devices work in different ways and sometimes local and/or technical information is required to operate the device correctly, in any case the company will not be able to help The company is that the device is a tool and there is no need to use a local map. There are different types of navigation systems and it is not possible to commit to a certain type of navigation system. The maps in the navigation system are usually adapted to the place where the vehicle is picked up. The renter is responsible for returning the system in good order and in all its parts. In any case, the renter has the obligation to inquire about the rental conditions of the navigation system with the vehicle supplier directly before renting it.

WI-FI HOT SPOT

The company is not responsible for the data in the FI-WI device or its use and this is done at the sole responsibility of the user. In any case, the renter has the obligation to find out the terms of renting the device with the car supplier directly, before renting the car.

Additional conditions:

Any verbal commitment and/or promise to reimburse money given abroad does not bind the company and it is not responsible for the reimbursement of expenses abroad such as: hotels, trains, flights, more expensive car rental, etc. if prior written approval from the company is not received for the financial expense. The company does not act as an agent, affiliate or representative of the car supplier, and it is not a party to the rental agreement between the lessee and the car supplier abroad and is not responsible for fulfilling the terms of the car rental agreement by the car supplier and/or for any act or omission of the car supplier or anyone on his behalf.

However, the company will try to assist during the entire rental period of the car and after it, in clarifying requests and/or claims against the car supplier, and this to the extent that the customer contacts it.

Voucher cancellation fees:

Subject to the provisions of any law, the cost of cancellation fees to be borne by the orderer are:

–  15 euros + value added tax after issuing a voucher only.

–  50 euros + value added tax if the car is not taken without prior cancellation notice – SHOW .NO

Despite the above, there are cases in which various higher cancellation fees will apply, and this is in accordance with the cancellation policy of the various providers. Therefore, the company reserves the right to change or update, from time to time, temporarily or permanently, the aforementioned cancellation fees and the organizers shall not have any claim or demand in connection therewith.

A request to cancel or change an order will be sent in writing to the company.

Please note that the voucher is personal and non-transferable, except with the consent and approval of the company and the supplier in advance and in writing, and under conditions to be determined by them.

The limits of the company’s liability

The company, its employees, managers or anyone on their behalf will not be responsible for any damage and/or loss and/or expense, including indirect, consequential, special or apparent damage, including loss of income and/or profits, caused to the customer and/or to a third party in connection with or as a result of the use of the vehicle and/or as a result of the breach of the rental agreement by the supplier. Without detracting from the generality of the foregoing, it is clarified that in any case the company’s liability towards the customer or anyone on his behalf (if and to the extent that it exists) will be limited in aggregate to an amount equal to the amount paid by the customer to the company as part of the rental transaction.

Disputes and Jurisdiction:

The company is not the address for receiving legal claims against the supplier. In any case of dispute between the customer and the supplier, the provisions stipulated in the rental agreement will apply, among other things regarding the place of jurisdiction and applicable law.

In any case of a dispute between the client and the company, the jurisdiction to clarify these disputes will be given to the courts in the city of Cape Town only.

variance

For the sake of convenience, everything stated in these terms in the “male” language also refers to the “female” language and vice versa, and everything stated in these terms in the “singular” language also refers to the “plural” language and vice versa.